Hofstede's Five Dimensions
The most influential studies analyzing cultural differences and
synthesizing cultural similarities are
those performed by Geert
Hofstede, a Dutch researcher who studied
116,000 people
working for IBM in dozens of different
countries.
Hofstede’s work identified five important
dimensions along
which people seem to differ across
cultures. These dimensions
are shown in Figure 4.3.
FIGURE 4.3
Hosfstede’s five dimensions of
National culture
Social Orientation
• Social orientationis a person’s beliefs
about the relative importance of the individual and the groups to which that
person belongs.
• Two type of social orientation (see Table
4.3).
• Individualism is the cultural belief that the person comes
first. Key values of individualistic people include a high degree of
self-respect and independence.
• Collectivism, the opposite of individualism, is the belief
that the group
Power Orientation
• Power orientation refers
to the beliefs that people in a culture hold about the appropriateness of power
and authority differences in hierarchies such as business organizations.(Table
4.4.)
• Power respect; means that people in a culture tend to accept
the power and authority of their superiors simply on the basis of the
superiors’ positions in the hierarchy.
• Power toleranceattach; these people are more willing to question a decision or
mandate from someone at a higher level or perhaps even refuse to accept it.
• Persons from
power-tolerant cultures believe that hierarchies exist to solve problems and
organize tasks within organizations.
• When social orientation
and power orientation are superimposed, individualistic and power-tolerant
countries seem to cluster, as do collectivistic and power-respecting countries
(see Figure 4.4)
Uncertainty Orientation
• Uncertainty orientationis the feeling people have regarding uncertain and ambiguous
situations.(Table 4.5)
•
Uncertainty acceptanceare stimulated by change and thrive on new opportunities.
•
Uncertainty avoidandce dislike ambiguity and will avoid it whenever possible
Goal Orientation
• Goal orientation, is the manner in which people are motivated to work
toward different kinds of goals.
• One extreme on the goal orientation continuum is aggressive goal behavior
(see Table 4.6).
• People who adopt passive goal behavior-place a higher value on social
relationships, quality of life, and concern for others.
• In cultures characterized by extremely aggressive goal behavior, men are
expected to work and to focus their careers in traditionally male occupations;
women are generally expected not to work outside the home and to focus on their
families. If they do work outside the home, they are usually expected to pursue
work in areas traditionally dominated by women.
• Time orientation, is the extent to which members of a culture adopt a long-term versus a short-term outlook on work, life, and other aspects of society.
Time Orientation
• Time orientation, is the extent to which members of a culture adopt a long-term versus a short-term outlook on work, life, and other aspects of society.
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